FAQs

Got a question? Check out our FAQs below to find the answer you're looking for:

1. How long does shipping take?
Orders are processed within 1-2 business days. Standard shipping takes 5-7 business days, while express shipping takes 2-3 business days.

2. Do you offer international shipping?
Yes, we offer international shipping. Delivery times and rates vary based on location and shipping method.

3. How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email to track your package.

4. What is your return policy?
We accept returns within 30 days of purchase. Items must be unworn, unwashed, and in their original condition with tags attached.

5. How do I start a return or exchange?
Visit our Returns page and follow the instructions to initiate a return or exchange. For further help, contact our support team.

6. Are returns free?
We offer free returns on domestic orders. International returns may incur additional shipping fees.

7. How do I find my correct size?
Check our Size Guide on the product page to find your best fit. If you’re between sizes, we recommend sizing up for a relaxed fit.

8. Are your clothes true to size?
Yes, our clothing is designed to fit true to size. For specific fits (e.g., oversized or compression styles), check the product description.

9. What payment methods do you accept?
We accept major credit/debit cards, PayPal, Apple Pay, Google Pay, and other secure payment options.

10. Do you offer discounts or promotions?
Yes! Use code Life10 for 10% off your entire order. Sign up for our newsletter for more exclusive offers and early access to sales.

11. Can I use multiple discount codes?
Only one discount code can be applied per order.

12. How should I wash my apparel?
Machine wash cold, inside out, with similar colors. Avoid bleach and fabric softeners. Tumble dry low or air dry for best results.

13. Do you offer wholesale or bulk orders?
Yes, we offer bulk ordering options. Contact our team for more details.

14. How can I contact customer support?
Reach us via email or through our Contact Us page. Our team is available to assist with any questions.